FAQs
Can I return part of a bundle?
Yes โ weโll refund you the portion of the bundle price that applies to the item returned (not the full standalone product price).
Can I return part of a bundle?
Yes โ weโll refund you the portion of the bundle price that applies to the item returned (not the full standalone product price).
What if I return an order that included a free ...
If returning items means your order no longer meets the free gift threshold, please include the gift in your returnโor weโll deduct its value from your refund.
What if I return an order that included a free ...
If returning items means your order no longer meets the free gift threshold, please include the gift in your returnโor weโll deduct its value from your refund.
Can I hand-deliver my return?
Unfortunately notโour HQ isnโt open to the public, and we can't accept returns in person.
Can I hand-deliver my return?
Unfortunately notโour HQ isnโt open to the public, and we can't accept returns in person.
I opened the paper packaging โ can I still retu...
If the item came in our new sealed paper packaging and youโve opened it, we canโt accept a returnโeven if itโs unworn. This is for hygiene and resale reasons.
I opened the paper packaging โ can I still retu...
If the item came in our new sealed paper packaging and youโve opened it, we canโt accept a returnโeven if itโs unworn. This is for hygiene and resale reasons.
How long will my refund take?
We process refunds within 14 working days of receiving your return. Youโll get an email confirmation once it's been issued.
How long will my refund take?
We process refunds within 14 working days of receiving your return. Youโll get an email confirmation once it's been issued.
How do I place an order with OddBalls?
Found something you love? Just click "Add to Basket", head to the checkout, and follow the steps to enter your details and payment method. Once confirmed, youโll get an order...
How do I place an order with OddBalls?
Found something you love? Just click "Add to Basket", head to the checkout, and follow the steps to enter your details and payment method. Once confirmed, youโll get an order...
