FAQs
Do I need an account to order from OddBalls?
Nope! You can check out as a guest. But creating an account makes it easier to track orders, manage subscriptions, and save your info for next time.
Do I need an account to order from OddBalls?
Nope! You can check out as a guest. But creating an account makes it easier to track orders, manage subscriptions, and save your info for next time.
Why canโt I log into my OddBalls account?
Start by clicking โForgot passwordโ on the login page. If that doesnโt work or your email isnโt recognised, get in touch and weโll help you log back in.
Why canโt I log into my OddBalls account?
Start by clicking โForgot passwordโ on the login page. If that doesnโt work or your email isnโt recognised, get in touch and weโll help you log back in.
What payment methods does OddBalls accept?
We accept most major cards, PayPal, Apple Pay, and Google Pay. Choose whichever works best for you at checkout.
What payment methods does OddBalls accept?
We accept most major cards, PayPal, Apple Pay, and Google Pay. Choose whichever works best for you at checkout.
Can I pay by invoice?
Not at the momentโwe only offer immediate payment methods. But who knows what the future holds?
Can I pay by invoice?
Not at the momentโwe only offer immediate payment methods. But who knows what the future holds?
Is VAT included in OddBalls prices?
Yes โ for UK customers, all prices shown include VAT. No hidden fees or surprises at checkout.
Is VAT included in OddBalls prices?
Yes โ for UK customers, all prices shown include VAT. No hidden fees or surprises at checkout.
Why was my payment declined?
This could be down to an expired card, incorrect details, or a payment block by your bank. Double-check everything and try again. Still no luck? Your bank may be able...
Why was my payment declined?
This could be down to an expired card, incorrect details, or a payment block by your bank. Double-check everything and try again. Still no luck? Your bank may be able...
