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Please allow time for your tracking to update online and the for the full delivery timeframe before contacting customer service.
2) MY ORDER HASNโT BEEN SHIPPED: Please allow up to 3 days for your order to be dispatched. Please check your junk or spam folders for your shipping confirmation email if you have not received it. 3) INCORRECT PRODUCT RECEIVED: If you have received your order and there is a problem with it, please complete the contact form below and select โIncorrect product received'. 4) RETURNS: You can return your order within 30 days of the delivery date. All returned items must be unused, in their original OddBalls packaging, and in a re-saleable condition. Items returned outside of these conditions may be sent back to you and will not be refunded. We do not offer exchanges, so all approved returns are refunded only. Original delivery charges from your order are non-refundable.
