Contact Us
Below will answer some of the most common questions we are receiving.
1) TRACKING MY ORDER: If you are trying to track your order, please find the tracking link in your shipping confirmation email. Unfortunately we don’t get anymore information than the tracking link provided by the courier. Your order will be shipped with Royal Mail or DPD depending on the selected shipping method. We can assure you, if you have received a shipping confirmation email (check your junk or spam folders) your order is with the courier.
Please allow time for your tracking to update online and the for the full delivery timeframe before contacting customer service.
2) MY ORDER HASN’T BEEN SHIPPED: Please allow up to 3 days for your order to be dispatched. Please check your junk or spam folders for your shipping confirmation email if you have not received it. 3) INCORRECT PRODUCT RECEIVED: If you have received your order and there is a problem with it, please complete the contact form below and select ‘Incorrect product received'.
OddBalls Opening Times
All times in UTC
Monday9AM - 5PM
Tuesday9AM - 5PM
Wednesday9AM - 5PM
Thursday9AM - 5PM
Friday9AM - 2PM
SaturdayClosed
SundayClosed
Send us a message
Or
Email
- Phone number
- 0191 605 3276
- lookafter@myoddballs.com
YOUR PROGRESS - GET FREE AW SHIPPING & A FREE PRODUCT
-
Add Afl70 more to get free tracked UK shipping
-
Add Afl93 more to get a free product (worth up to £20)
Choose Your Free Gift
Congratulations you qualify for
-
Free Tracked UK shipping
-
Your Free Product has been added!
(You have chosen ⬇️)
Subtotal:
Afl0.00
Shop the look
models wearing ......
Finding products for your bundle
Are you sure?
There are bundle items you have selected that have not yet been added to your cart.
👇Click the Add items to bundle button below to lock in your savings and close the popup!
ADD ITEMS TO BUNDLE
Close popup